FREE SHIPPING WITHIN CANADA ON ORDERS OF $100 OR MORE

Headquarters

15 Fitzgerald Rd., Unit 144, Nepean, Ontario K2H 9G1

Drop a Message!

support@kpbag.com

Contact

Support 24/7

Call Us!

+1 343-860-2290

Shipping Information

KP Bags offers free shipping on orders of $99 and over before taxes and after discounts, unless otherwise noted. Orders under $99 have a flat rate of $10 for standard shipping.

At online checkout, you will be prompted to choose your desired shipping method for your shipment(s). Each shipping method chosen has its own restrictions and charges that will be automatically applied to your order. As you update your shipping method, your order total will also adjust accordingly.

Shipping rates are subject to change at any time.

rules & restrictions

• Orders ship only on business days, which are Monday through Friday (excluding statutory holidays).

• All orders are shipped through Canada Post.

• We do not ship gift cards; they can only be redeemed in store.

• Shipping promotions are only valid for orders shipped to Canadian addresses.

• We are currently unable to ship to multiple addresses.

• Shipping estimates do not include processing times (between 1 to 2 business days).

If you have any questions or concerns, please do not hesitate to contact our Customer Service team via Telephone: 1-343-860-2290 or Email: sales@kpbags.com

estimated delivery time

Due to a large increase in shipping volume at Canada Post, we are experiencing delays in delivery time and how soon tracking information is updated.

The estimated delivery time for standard shipping with Canada Post is 4 – 7 business days. Please note that processing times may extend shipping time to an extra 1 to 2 business days.

Please note :

• Once your order has been placed and payment has been received, you will receive an Order Confirmation email. Please make sure you check your spam folder in the event you have not received it in your inbox.

• Once your order has shipped, you will receive an email confirmation with a tracking number.

Feel free to visit our Frequently Asked Questions section where you will find answers to any further inquiries.